Shopify Orders Overwriting Ship To Address Name with Billing Address Name #305

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opened 2026-06-29 08:37:43 +00:00 by rob · 0 comments
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If a Shopify customer has a different billing and shipping address, it seems eStack it using the billing address name for the shipping address name. This issue seems to be limited to just the Customer Name detail. The correct Shipping Address is passing through correctly.

See links and images below:

https://cbus-wireless.myshopify.com/admin/orders/3884015321177

https://cbus.estack.com/retail/orders/17958

Screen_Shot_2021-08-18_at_4.08.25_PM

Screen_Shot_2021-08-18_at_4.08.15_PM

If a Shopify customer has a different billing and shipping address, it seems eStack it using the billing address name for the shipping address name. This issue seems to be limited to just the Customer Name detail. The correct Shipping Address is passing through correctly. See links and images below: https://cbus-wireless.myshopify.com/admin/orders/3884015321177 https://cbus.estack.com/retail/orders/17958 ![Screen_Shot_2021-08-18_at_4.08.25_PM](/uploads/96a162b70131f6959b6e6812cbbd4144/Screen_Shot_2021-08-18_at_4.08.25_PM.png) ![Screen_Shot_2021-08-18_at_4.08.15_PM](/uploads/4c6610c4a6f4b71133556261ab63f70f/Screen_Shot_2021-08-18_at_4.08.15_PM.png)
rob added the Completed label 2026-06-29 08:37:43 +00:00
rob closed this issue 2026-06-29 08:37:43 +00:00
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Reference: rob/pms3#305